Refunds and cancellations
Last updated 7 November 2026
Every account can try PinWarp for PC free for 5 days before paying, so please check that it works with your PC and iPhone first.
Cancelling
You can cancel a subscription at any time with the link in your payment receipt email. Your plan keeps working until the end of the period you paid for, and you won't be charged again.
Refunds
- If PinWarp doesn't work on your devices and we can't fix it, contact us within 14 days of the payment for a full refund.
- If you were charged by mistake, for example a renewal you meant to cancel, contact us within 14 days and we'll refund it if the plan wasn't used after the renewal.
- Otherwise, payments for a period that has already started aren't refunded.
Where the law where you live gives you more rights, those rights apply.
Ask for a refund from the app (Account, Help & support) or at support@pinwarp.app, with the email of your PinWarp account.
After a refund, the plan time and any referral credits earned from that payment are removed.